Support
Need help with Scootmaps routing, your account, or the iOS app? We read every message and usually reply within two business days.
Email us
Include as much detail as you can so we can reproduce the issue.
Please include
- Your device and iOS or browser version
- Blue (snorfiets) or yellow (bromfiets) plate mode
- Start and end points of the route (or a screenshot)
- What you expected vs. what happened
We aim to respond within two business days, including privacy requests.